Help Center Account & settings
Privacy and security
How your data is protected, who can see it, and how it's backed up.
- Only you can see your inventory. Every row in the database belongs to one account, and the database itself refuses to show it to anyone else.
- Passwords are stored as one-way hashes (bcrypt). Nobody, including us, can see your password.
- eBay: you sign in on eBay's site, and Hermes's eBay access key is stored encrypted. Hermes can read listings and orders but can't change anything on eBay.
- Payments go through PayPal. Hermes never sees card or bank details.
- Photos are stored privately; only you can open them.
- Backups: the database is backed up every night, encrypted, and kept for 30 days. Photos aren't in the backups, so keep your originals.
- The Idea Lab is shared: other users see ideas, but not who suggested them.
Read the full privacy policy.